Frequently asked questions
View the most frequently asked questions below. If your question is not listed, please contact us.
- Where can tubular daylighting systems be installed?
Tubular daylighting systems can provide daylight almost anywhere. In private spaces such as bathrooms, living rooms, kitchens, and even basements. In utility buildings such as stables, industrial buildings, offices, hospitals, schools, cold stores, and shopping centres. View our solutions page for more application options.
- Can tubular daylighting systems be installed through any roof?
Tubular daylighting systems can be installed in almost all roof types. Through a flat or pitched roof, but also through, among other things, thatched roofs, corrugated iron roofs, composite panels, shed roofs and more. Tubular daylighting systems can also be installed through the façade (vertical wall) of a building or the ground for underground spaces such as basements or cellars.
- Does a tubular daylighting systems work on the North facing side of the roof?
A tubular daylighting system also works on the north side of a roof, however it performs even better when exposed to direct sunlight. For the best result, install the system in a place where it will receive as much direct sunlight as possible. If a north-facing roof the only option, the upstand height of the roof flashing can be increased so that the dome is raised above the ridge-line to maximise the amount of direct daylight captured and transmitted.
- Does a tubular daylighting system also work at night?
No, as soon as it gets dark outside, daylight can no longer be transported. However, a Solatube can be combined with a lighting fixture, so that daylight is replaced with artificial light when it gets dark outside.
- Does a tubular daylighting system require any maintenance?
Solatube systems are designed to be maintenance free. All parts (dome, tube, ceiling diffuser) are sealed to prevent the ingress of dirt and insects. The roof dome has a special coating that repels dirt.
- Can a tubular daylighting system be 'closed' to prevent light coming in?
Yes, this can be done in two different ways:
Manual dimmer:
The manual daylight dimmer ensures that the ceiling diffuser is closed off with one easy operation and the daylight is blocked. The manual daylight dimmer is applicable when choosing the Classic Vusion or Classic Optiview ceiling diffuser. The standard attachment pole is 590mm long, however this can be extended by increments of 590mm. The manual dimmer is only available for the 25 cm and 35 cm Ø Solatube systems.Electric daylight dimmer:
The electric daylight dimmer can be adjusted continuously at the touch of a button. You have full control as to what extent you want to close the daylight tube (up to a maximum dimming capability of 98%). The electric daylight dimmer can be operated by a wall-mounted switch or an optional wireless remote control.- How short can a tubular daylighting system be?
The 99.7% reflective tubing can be easily reduced in length during installation to suit any application such as a flat roof or vaulted ceiling.
- Are systems available that offer fire protection?
Yes, a range of intumescent fire collars (tested to BS476: Part 20; 1987) is available for applications where the system is required to pass through a floor, ceiling or wall that provides fire separation.
- Do you offer installation services?
Techcomlight, Solatube's distributor, employs experienced installation specialists that can complete the necessary installation works for you should you wish. A warranty is provided for all installation works carried out by Techcomlight. Alternatively, we can often provide you with the contact details for a Solatube installer in your area. Please contact us for more information.
- How long does the installation of a tubular daylighting systems take?
An experienced installer will typically install a system in approximately 2 to 3 hours, in other cases it may take approximately 4 hours depending on the complexity of the application.
- Can the tubing of a tubular daylighting system be installed horizontally?
Yes, the Solatube tubing can be used both horizontally and vertically.
- Do Techcomlight products come with a warranty?
Yes, all of our products come with a standard warranty that covers manufacturing defects and issues related to normal use. Warranty details and terms vary by product, so please refer to the product manual or our website for more specific information.